Testimonials
It gives us satisfaction to know that we have made a positive impact on people.
See what some participants have to say about programmes conducted by Joy:
“Although I am familiar with the tenets of EQ, I still found it enjoyable and was able to learn lots from you through your examples, illustrations, stories and engagements
It is certainly a JOY to learn with you😍👍Great Job!!!”
Participant, ComfortDelgro
Notwithstanding the sessions were short, but after lunch, it is often challenging for anyone to stay awake. Somehow, Joy is able to make the “somewhat” dry topics more interesting. Her cheerful and lively delivery really rubbed onto the participants and her way of engaging the participants rendered the talks far more enjoyable, impactful and memorable.
I am definitely looking forward to the next lunch-time by Joy Hou.” Bryan Low, Agricultural Bank of China
“Thank you Joy for going the extra mile to tweak the content based on our earlier conversation to suit the profile. Your messages were subtly yet tactfully put across and I am sure the participants must have heard and seen you loudly and clearly. You also took the effort to translate some of the slides by adding in the Chinese version of the text. Really appreciate you for doing so much for this webinar alone.
In fact, my email is now flooded with all the thank you notes from the participants. I am sure they must have benefitted a lot today.“
Participant, ComfortDelgro
Participant, AIA Vitality
“The whole course does not request us to turn on our video, still there were many interaction in the chat which was very enjoyable. I am very surprised indeed.”
One thing I have learnt from the session:
“Happy Box.”
Participant, Singapore University of Social Sciences (SUSS)“I’ve learnt a lot from the shared resources, facilitated discussions and the interesting little activities throughout the session. Thank you, Joy, for your patience and guidance. Hope your R aspect of meeting up with friends is as enjoyable and comfortable like how the session was. Thank you!”
One thing I have learnt from the session:
“PERMA by Martin Seligman and the importance of forsaking emotional garbage (daily regulation is good). Choose happiness!”
Participant, Singapore University of Social Sciences (SUSS)“Thank you for being so accepting to our responses and making the session engaging despite talking to off cameras!!
I truly enjoyed learning and am excited to put these into practise!! Thank you for being an encouragement to us! ☺️ I like the way u share the topic. Easy to understand. Keep it up .”
One thing I have learnt from the session:
“PERMA. Positive emotions, engagement, relationships, meaning, accomplishments. Being able to know the different hormones to increase our happiness, finding meaning in what I do and reaching in deep to find life long happiness in our life :).”
Participant, Singapore University of Social Sciences (SUSS)“She acknowledges everyone’s comments and opinions and promotes respectful spaces. Took the initiative to check on the students “
One thing I have learnt from the session:
“Gratitude diary.”
Participant, Singapore University of Social Sciences (SUSS)“She acknowledges everyone’s comments and opinions and promotes respectful spaces. Took the initiative to check on the students “
One thing I have learnt from the session:
“Gratitude diary.”
Participant, Singapore University of Social Sciences (SUSS)“Able to connect with the attendees.”
One thing I have learnt from the session:
“We cannot manage other people’s emotions but we can manage our own.”
Participant, Direct Asia“AInsightful and informative session.”
One thing I have learnt from the session:
“Sense of awareness of dealing with difficult people.”
Participant, Direct Asia“Although it was 3 hours long, she made the lesson engaging and fun! “
One thing I have learnt from the session:
“ANTs and how to handle them.”
Participant, Singapore University of Social Sciences (SUSS)“She has shared many important and interesting tips and examples of how we can cope with negative emotions. She speaks at a good pace and is easy to follow. Thankful to her for everything she shared! “
One thing I have learnt from the session:
“That we’re not alone in what we’re facing and take active steps to change our mindset and responses no matter what happens.”
Participant, SMIT Singapore“Joy was a very warm, engaging facilitator, and I learned a lot on how to combat my negative thoughts.”
One thing I have learnt from the session:
“Learned how to neutralise my negative thoughts and turn them to positive ones.”
Participant, Singapore University of Social Sciences (SUSS)“Excellent presentation. Simple and very effective.”
One thing I have learnt from the session:
“Learned how to neutralise my negative thoughts and turn them to positive ones.”
Participant, SMIT Singapore“Thank you for being enthusiastic and involving the class in discussions even though we are shy!”
One thing I have learnt from the session:
“Everything is going to be okay and you do not have to please everyone. Just be the best version.”
Participant, Singapore University of Social Sciences (SUSS)“Joy has great energy and makes the session lively.”
One thing I have learnt from the session:
“Empathy is simple!”
Participant, Kulicke & Soffa“engaging session.”
One thing I have learnt from the session:
“the word ‘listen’ in Chinese character, a good reminder of active listening.”
Participant, Kulicke & Soffa“Joy was an excellent, knowledgeable and humorous trainer.”
One thing I have learnt from the session:
“The importance of cognitive reframing and moving away from all the different kinds of cognitive distortions, together with learning from the past to become better over time, as well as having the social support to go through and overcome the challenges ahead and become more resilient and stronger with the people around us, who have been supporting us all the way throughout all these difficult times. “
Participant, Singapore University of Social Sciences (SUSS)“Very encouraging and bubbly, makes the session enjoyable.”
One thing I have learnt from the session:
“Encourage my colleagues in their love language not mine.”
Participant, Far East Organization“I love all your sessions!”
One thing I have learnt from the session:
“To respond with the correct tone!”
Participant, Far East Organization“This is a great session!”
One thing I have learnt from the session:
“Words can heal or hurt.”
Participant, Far East Organization“Great session. She’s very engaging thou it’s done online. Would love to have an extended session with her.”
One thing I have learnt from the session:
“Need to read the books she shared on the first slide.”
Participant, Capgemini“Joy is capable to deliver topics which easy to understand “
One thing I have learnt from the session:
“There are two sides for every story.”
Participant, Capgemini“Emotional Intelligence: The Key to Personal and Professional Excellence! – Capgemini”
One thing I have learnt from the session:
“Learning how to manage my emotions.”
Participant, Capgemini“Joy was really engaging and I really like the session!”
One thing I have learnt from the session:
“Learning how to manage my emotions.”
Participant, Singapore University of Social Sciences (SUSS)“Enthusiastic and respectful speaker, joyful.”
One thing I have learnt from the session:
“One thing at a time.”
Participant, Singapore University of Social Sciences (SUSS)“Very knowledgeable on mental health and positivity.”
One thing I have learnt from the session:
“MIND framework”
Participant, Singapore University of Social Sciences (SUSS)“I like how she engaged with us throughout the session.”
One thing I have learnt from the session:
“Learn to rationalise my thoughts and have a growth mindset.”
Participant, Singapore University of Social Sciences (SUSS)“I like the way u share the topic. Easy to understand. Keep it up.”
One thing I have learnt from the session:
“I learnt showing we care doesn’t always hv say anything. Just simply be a good listener n just be there.”
Participant, Singapore Airlines“My mother was diagnosed with geriatric depression. This talk has been very informative.”
One thing I have learnt from the session:
“How to lend support.”
Participant, Alcon Singapore Manufacturing Pte Ltd“Like the engagement and very bubbly speaker.”
One thing I have learnt from the session:
“Have more empathy”
Participant, Alcon Singapore Manufacturing Pte Ltd“very engaging and cheerful which isnt commonly seen among presenters. very interesting.”
One thing I have learnt from the session:
“signs of distress and how to actively listen and help.”
Participant, Temasek Junior College“thank you for being so warm, kind and friendly to all the students and taking the effort to get to know us :).”
One thing I have learnt from the session:
“how to comfort classmates and react to various situations.”
Participant, Temasek Junior College“It was a really good session and you were really engaging you should keep up the good work :).”
One thing I have learnt from the session:
“I learnt more about ANTs and how to deal with them.”
Participant, Temasek Junior College“very very interesting and interactive i learn a lot.”
One thing I have learnt from the session:
“how to communicate effectively with others.”
Participant, Temasek Junior College“thank you so much for the session, as someone with diagnosed depression and other issues as well it really hit home and i’ll be sure to use the skills taught.”
One thing I have learnt from the session:
“to be mindful of our body language when approaching someone in need, such that they may feel heard.”
Participant, Eunoia Junior College“very engaging speaker that gives insightful tips on how to become a better psl (peer support leader).”
One thing I have learnt from the session:
“to use open body language and do not start comments with “why” as the person may feel defensive.”
Participant, Eunoia Junior College“thank you for hosting such an enjoyable and informative session!”
One thing I have learnt from the session:
“how to use methods like OARS and BEA to be a more effective listener.”
Participant, Eunoia Junior College“Thank you for breaking down the points. It was easy to understand .”
One thing I have learnt from the session:
“How to approach someone who is facing some form of issues.”
Participant, Singapore Airlines“Amazing presenter and session should do it more often .”
One thing I have learnt from the session:
“Value myself more and appreciate life.”
Participant, CapitaLand Singapore“Very useful session, crystal clear and interactive.”
One thing I have learnt from the session:
“I am not alone in this journey, I can rely on others and share my feelings.”
Participant, CapitaLand Singapore“Good presenter. Able to deliver the content and try to engage with audience even though it’s a virtual session.”
One thing I have learnt from the session:
“Think positively!”
Participant, CapitaLand SingaporeInsightful, inspiring and interesting talk. Thank you so much.”
Participant, CapitaLand Singapore
“Good session . Will like to have more of this session. .”
One thing I have learnt from the session:
“Ways to manage anger “
Participant, ComfortDelgro“Thank you for the refreshing talk. I feel more alive now”
One thing I have learnt from the session:
“I am not alone. “
Participant, Singapore General Hospital“Lively and shares personal experiences that we can simply relate.”
One thing I have learnt from the session:
“Self Care”
Participant, Singapore General Hospital“The lecture was very informative. Joy is an effective, energetic, and a clear speaker. Thank you, Joy!🤗”
One thing I have learnt from the session:
“Self-care”
Participant, Singapore General Hospital“Joy is an amazing speaker herself she was able to engage different emotions for today’s session and tackle it effectively.”
One thing I have learnt from the session:
“It is ok to feel not okay because it is not always a happy day for you.. there are days that you are burnout and there are those days that you do something amazing.”
Participant, Singapore General Hospital“I feel heard and seen.”
One thing I have learnt from the session:
“That its okay to not be okay. “
Participant, Singapore General Hospital“Love your passion for this topic.”
One thing I have learnt from the session:
“Positive thoughts are important.”
Participant, Changi Airport Group“Energetic & lively in presenting & sharing.”
One thing I have learnt from the session:
“Hope – hold on, pain ends. “
Participant, Changi Airport Group“Thanks for the relatable examples.”
Participant, Changi Airport Group
“great speaker, enjoyed her session .”
One thing I have learnt from the session:
“be grateful for the little things “
Participant, EZ-Link“The presenter was funny and awesome. And a very respectable moment she showned me was when i was one of the participants to the front and she asked for consent to hold my shoulder to re-position myself for the audience. Even though i didnt require consent, she was very respectable and professional enough to ask for it. It was very engaging and i believe most of my colleagues were even talking about mental health and about the presentation way after the session itself has ended!, The presentation itself was enjoyable and englighting. Thanks Joy!.”
One thing I have learnt from the session:
“How to approach someone when they’re depressed.”
Participant, Subsea7 Singappre“Very good facilitator and has great ability keep her audience engaged.”
One thing I have learnt from the session:
“Important not to assume without validation. Example, do not assume young people has no stress.”
Participant, Subsea7 Singappre“Very interesting session. Joy had engaged very well with the audiences and encourage participation which was well received.”
One thing I have learnt from the session:
“Active listening. The tone and body language affects how the message is received or accepted by the other party.”
Participant, Subsea7 Singappre“Appreciate your Gratitude journal, that is something that I have been wanting for a while now. truly enjoyed your engaging session.”
One thing I have learnt from the session:
“Always think from other’s perspectives.”
Participant, Subsea7 Singappre“Very good facilitator and has great ability keep her audience engaged.”
One thing I have learnt from the session:
“Important not to assume without validation. Example, do not assume young people has no stress.”
Participant, Subsea7 Singappre“This one was really good, short, crisp, and easy understandable.”
One thing I have learnt from the session:
“Very important topic in today’s situation.”
Participant, VIAVI Solutions“Thank you for the very relevant and practical pointers on how we can support others.”
One thing I have learnt from the session:
“Important to first build rapport with the right attending skills, before our help can lead to changes.”
Participant, Wesley Methodist Church“Thank you for the life-giving tips for our community and done in a relaxed and with humor too! 💗”
One thing I have learnt from the session:
“The tonality of clarifying questions matters.”
Participant, Wesley Methodist Church“Wonderful and very accurate examples.”
One thing I have learnt from the session:
“Keep practicing these skills to be a better helper.”
Participant, Wesley Methodist Church“Opened my eyes and ears as to how I can be a blessing.”
One thing I have learnt from the session:
“The S.O.L.E.R. part”
Participant, Wesley Methodist Church“Thank you for making this session so engaging and enjoyable!”
Participant, Wesley Methodist Church
“The best presenter. I feel really comfortable as you are very calm, understanding and give assurance. Perfect therapist!.”
One thing I have learnt from the session:
“You mindset is important.”
Participant, Seatrium Limited“Thank you for making session light and relatable.”
One thing I have learnt from the session:
“Hold on, pain ends.”
Participant, Seatrium Limited“the instructor is very interactive and engaging with audience.”
One thing I have learnt from the session:
“body language and voice tone.”
Participant, VIAVI Solutions“Excellent Presenter”
One thing I have learnt from the session:
“Empathy”
Participant, VIAVI Solutions“Realistic examples and good insights from different perspectives.”
One thing I have learnt from the session:
“Address the problem with empathy.”
Participant, Exyte“Appreciate your time. It’s a great help. I hope that there will be more session with you and longer to have deeper insight.”
One thing I have learnt from the session:
“Learn not to react with the situation right away. Understand person talking prior to reply.”
Participant, Exyte“She’s engaging and i like how she keeps her voice tonality varied during different segments.”
One thing I have learnt from the session:
“That It is okay to walk away in a difficult situation.”
Participant, Exyte“Joy is a really engaging and fun trainer! She was really professional with all the materials that she prepared for the session. Everyone who attended the session really enjoyed it! Thank you Joy!”
One thing I have learnt from the session:
“My 1 takeaway from this session is that everyone is different, this differences may seem imperfect when in an Individual context, however, if it was put in a “Team environment”, these differences help to bridge the gap between individuals with different personalities.”
Participant, ST Engineering“delivered a very positive workshop, full of energy and thoughtfulness, thank you for that.”
One thing I have learnt from the session:
“Understanding my own profile better and how to use the dynamics of differences in a team.”
Participant, ST Engineering“Joy created a safe and inclusive environment, encouraging participation from all attendees. Thank you.”
One thing I have learnt from the session:
“Understanding and recognizing individual behavioral styles enables effective communication, collaboration, and conflict resolution by acknowledging and valuing diverse perspectives.”
Participant, ST Engineering“Engaging and encouraging presenter, constantly provide examples for better understanding and illustration. Thank you for the session.”
One thing I have learnt from the session:
“Able to better identify different personalities and accommodate them.”
Participant, ST Engineering“Great pleasure to know Joy and attended the session. The activities during session are also just right and encourage me to reflect myself and share more.”
One thing I have learnt from the session:
“Be mindful of self-characteristics and others. There’s always the different thoughts, interactions between different people, understand their personality to bring the harmony in the workplace and leverage the final outcomes.”
Participant, ST Engineering“She is very good in bringing the ideas in a simple and fun ways. I was not able to attend the whole session but I managed to watch the recorded version later.. Bravo Joy !!!”
One thing I have learnt from the session:
“Need to seek help when needed and it is not a stigma even high power leaders faced mental health and anxiety issues.”
Participant, Institute of Technical Institution“It is enriching and insightful.”
One thing I have learnt from the session:
“How to copy with anxiety.”
Participant, Institute of Technical Institution“Thank you Joy for the Positive Vibes!”
One thing I have learnt from the session:
“HOPE.”
Participant, Ichor Systems“It really helps to de-stress “
One thing I have learnt from the session:
“The session is helpful to manage emotion and de-stress..”
Participant, Ichor Systems“Thank you Joy! I’d always enjoy her sessions very much.”
One thing I have learnt from the session:
“To show more empathy towards people. Note to self “
Participant, Singapore Airlines“Thanks for the very clear sharing session. Points discussed is so on point, relevant and easily relatable.”
One thing I have learnt from the session:
“You are responsible for your own happiness. No one else.”
Participant, Halliburton“She is very cheerful and bring happiness just like her name.She is very cheerful and bring happiness just like her name “
One thing I have learnt from the session:
“Feeling happier.”
Participant, Halliburton“Thank you for the great training session and hope that we can learn more from you again in the future. “
One thing I have learnt from the session:
“Importance of mental well being “
Participant, ComfortDelgro“A great session and I really enjoyed it. Highly recommended to all staff in my co..”
One thing I have learnt from the session:
“Self awareness “
Participant, ComfortDelgro“Very well curated program .”
One thing I have learnt from the session:
“How to empathize with others”
Participant, Singapore AirlinesYou provide our company with a positive and a great resource for training. “
One thing I have learnt from the session:
“Empathy.”
Participant, Edwards Technologies“Loving sharing, very engaging and interactive!”
One thing I have learnt from the session:
“What empathy does not look like “
Participant, Singapore Airlines“She was very cheerful throughout the presentation and that lifted the mood :).”
Participant, Commonwealth Secondary School
“Good session. I liked Joy and her friendly demeanour. Found her presentation relevant and to the point. .”
One thing I have learnt from the session:
“Focus on One thing at a time so as not to overwhelm oneself. “
Participant, Cerebral Palsy Alliance“Thank you for being so joyful to brighten everyone’s day.”
One thing I have learnt from the session:
“Self awareness is important “
Participant, ComfortDelgro“More of such program .”
One thing I have learnt from the session:
“Better understand about myself “
Participant, ComfortDelgroI think the active participation from our staff shows how engaging and interactive the session was :)”
One thing I have learnt from the session:
“to show more empathy and be active in listening “
Participant, Edwards Technologies“your sharing really helped me, especially in this tough time .”
One thing I have learnt from the session:
“that all the negative thoughts in my mind don’t determine who i am “
Participant, Commonwealth Secondary School“Excellent sharing and strategies that we can adopt.”
One thing I have learnt from the session:
“ANTs and Positive Thinking”
Participant, Cerebral Palsy Alliance“thank you for sharing. you helped me a lot.”
One thing I have learnt from the session:
“to focus on more important things “
Participant, Commonwealth Secondary School“Very informative and practical.”
Participant, Institute of Banking and Finance
“Very positive session!”
One thing I have learnt from the session:
“To focus on the positive side instead of dwelling in the situation and treating myself as a vip to focus on myself from time to time. “
Participant, EZ-Link“thank you! i really liked your presentation :D”
One thing I have learnt from the session:
“how to find positivity “
Participant, Commonwealth Secondary School“Inspiring and caring trainer”
One thing I have learnt from the session:
“Self positive talk, do 1 thing at a time”
Participant, Cerebral Palsy Alliance“Thank you very much for the session today Joy! Enjoyed the information that was presented in a clear manner.”
One thing I have learnt from the session:
“tips from managing automatic negative thoughts “
Participant, Infineon“She was excellent “
One thing I have learnt from the session:
“Gratitude, be aware, accept limitations – work on them “
Participant, Gartner“thanks for explaining thoroughly .”
One thing I have learnt from the session:
“how to channel my negative thoughts into good ones “
Participant, Commonwealth Secondary School“Good session, you were very patient and gentle in the session, makes me want to believe what you said.”
One thing I have learnt from the session:
“How to remember to be grateful, to move from Should/Must to prefer..Will try to change perspective and practise this.”
Participant, Gartner“Thanks for a good 1hr session. Time well spent. “
One thing I have learnt from the session:
“Be Positive, Empathetic, Reflection. “
Participant, ComfortDelgro“very inspirational .”
One thing I have learnt from the session:
“do not let people’s comments affect you”
Participant, Commonwealth Secondary School“Very interesting sharing by Joy Hou. Learn some new tips for Conflict Management today.”
One thing I have learnt from the session:
“Listen, Empathy and ways to handle different conflict situations. “
Participant, Institute of Banking and Finance“You are so cool 😎 you can change a person’s mood almost immediately .”
One thing I have learnt from the session:
“To appreciate what you have “
Participant, Commonwealth Secondary School“Very engaging and enjoyable session.”
One thing I have learnt from the session:
“The acronym ants and that we should always have a positive mindset “
Participant, Commonwealth Secondary School“U are Excellent.”
One thing I have learnt from the session:
“Everything was worth hearing “
Participant, Singapore Airlines“Very pleasant coach!! Enjoyed her session very much :)”
One thing I have learnt from the session:
“Daniel Goleman’s five components of EI. “
Participant, Keywords Studios“Awesome sharing .”
One thing I have learnt from the session:
“That my self worth isn’t determined by my past mistakes “
Participant, Commonwealth Secondary School“Joy presented the content well and I feel she is an approachable and gentle person who puts people at ease. I enjoyed her session. 👍🏻”
One thing I have learnt from the session:
“Cultivate positive thought patterns”
Participant, Hyphens Pharma“Useful presentation, thank you Joy! “
One thing I have learnt from the session:
“Breathing technique”
Participant, The Law Society of Singapore“Very informative, you just made me a better person!”
One thing I have learnt from the session:
“Be more understanding”
Participant, Keywords Studios“Thank you for a very uplifting session.”
One thing I have learnt from the session:
“To focus on the positive things that happened, and be kind to yourself”
Participant, The Law Society of Singapore“Joy is a clear instructor n her examples are good. “
Participant, NEC Asia Pacific
“Very useful information , hope to include your methods to improve my own mental health. “
One thing I have learnt from the session:
“to practice gratitude “
Participant, NEC Asia Pacific“Great session, informative and wholesome 🙂 Thank you Joy for giving us a wonderful talk on the topic. Great interaction as well!”
One thing I have learnt from the session:
“Take some time/break for yourself, continue to improve our self-awareness “
Participant, Keywords Studios“Great sharing and inspiring on how to stay fit mentally .”
One thing I have learnt from the session:
“Be empathetic to others “
Participant, NEC Asia Pacific“She’s very Joyful and calming.”
One thing I have learnt from the session:
“Stop questioning myself and stop taking about negative things. “
Participant, Hyphens Pharma“Ms Joy was able to relate the topic to our daily activities thus information is much easier to understand.”
One thing I have learnt from the session:
“Self care is not selfishness. It’s good to take care of yourself first, so you’ll be more able to care for others.”
Participant, Hyphens Pharma“She explained everything clearly and with good pace.”
One thing I have learnt from the session:
“To understand myself better to be able to be better at self-regulation.”
Participant, Keywords Studios“Thank you Joy! The workshop is very insightful & helpful!”
One thing I have learnt from the session:
“The ways to better manage my stress”
Participant, The Law Society of SingaporeVery helpful tips. Will share with family & friends “
One thing I have learnt from the session:
“Take care of yourself too”
Participant, Julius Baer“Joy is great. Maybe could consider a longer session in the future.”
One thing I have learnt from the session:
“Is a reminder of how we must not judge others too quickly by what we see. And also not to be one of those listener/friend that only aim to respond and not just be there to hear us out.”
Participant, Singapore Airlines“I like her joyful and cheerful vibes 😁.”
One thing I have learnt from the session:
“We should not be too quick to judge. Listen to understand. “
Participant, Singapore Airlines“Very nice. The topic is really interesting and the way she discuss is totally awesome.”
One thing I have learnt from the session:
“Difference of Empathy and Sympathy.”
Participant, Singapore Airlines“Excellent speaker! Her examples are really relatable both for work and personal life. The concept of ANT was a good introduction to be conscious of too..”
One thing I have learnt from the session:
“ANT was a very good concept to be constantly aware and conscious of .”
Participant, Gartner“Very inspiring session. Hope will get another session again .”
One thing I have learnt from the session:
“Learn to be greatful.”
Participant, Carl Zeiss“A great sharing from you. I learn a lot 🙂 .”
One thing I have learnt from the session:
“List 3 things you thankful everyday .”
Participant, Carl Zeiss“The workshop was enriching and Joy was a wonderful facilitator .”
One thing I have learnt from the session:
“It is ok to not be ok.”
Participant, Harley-Davidson“She was super informative and inspiring and bring about ways to be happy!!”
Participant, Integrated Health Plans (aggregator)
“Good and engaging presenter “
One thing I have learnt from the session:
“How to manage self expectations .”
Participant, SIA Engineering Company“You are a wonderful speaker! The examples and techniques are easy to understand. Thank you .”
Participant, CGG Services
“Very knowledgable and kind .”
One thing I have learnt from the session:
“take care of myself”
Participant, CGG Services“Good topic amd hope to know more in another available time .”
One thing I have learnt from the session:
“Take care of ourself first then can take care of others”
Participant, ChampionX“she was very engaging !!! her talk made it very easy to understand the tips and it made me encouraged to provide other people with useful advice too.”
Participant, Temasek Junior College (peer support leader)
“Very clear and easy to think through what happiness consists of.”
One thing I have learnt from the session:
“PERMA model, don’t judge.”
Participant, DirectAsia“You are very sweet and have a calming voice. Thank you for your sharing today!.”
Participant, Temasek Junior College (peer support leader)
“Nice and engaging presentation. Need of the hour.”
One thing I have learnt from the session:
“Enjoy the present!.”
Participant, Carl Zeiss“Very engaging and makes it interesting”
One thing I have learnt from the session:
“Have more gratitude.”
Participant, Integrated Health Plans (aggregator)“Very positive and uplifting speaker .”
One thing I have learnt from the session:
“List 3 things you thankful everyday .”
Participant, Harley-Davidson“This is a great session, clearly explained .”
One thing I have learnt from the session:
“breathing technique.”
Participant, Carl ZeissOne thing I have learnt from the session:
“Pillars of self-care (& JOMO).” Participant, AIA Vitality
One thing I have learnt from the session:
“I will try using the gratitude notebook.” Participant, AIA Vitality
One thing I have learnt from the session:
“Learn what not to say and what to say when someone confides in us.” Participant, Singapore Airlines
One thing I have learnt from the session:
“The gratitude journal which I would definitely start doing :).” Participant, Dyson
One thing I have learnt from the session:
“Always show empathy first and listen openly.“ Participant, Singapore Airlines
One thing I have learnt from the session:
“To recognise my stress triggers and physical symptoms.” Participant, Woodpecker Asia Tech Pte Ltd
One thing I have learnt from the session:
“The importance of formulating a self-care routine.” Participant, Deloitte
One thing I have learnt from the session:
“Hold on, pain ends – HOPE.” Participant, TUI Destination Experiences
One thing I have learnt from the session:
“I need to learn to say no, sometimes I need to choose myself.” Participant, Sirva
One thing I have learnt from the session:
“People deal with things differently so to be more emphatic towards everyone from all walks of life .” Participant, Singapore Airlines
One thing I have learnt from the session:
“To Listen is to have ears, eyes, heart and undivided attention.” Participant, Deloitte
One thing I have learnt from the session:
“How to be happy and find ways to be happy.” Participant, Boeing
One thing I have learnt from the session:
“Ways to show empathy. Recommended & not recommended words & things to say & do..” Participant, Singapore Airlines
One thing I have learnt from the session:
“Self-care is not selfish.” Participant, AIA Vitality (Allied Moving Services) / Sirva
One thing I have learnt from the session:
“To love yourself first.” Participant, Singapore Tourism Board
One thing I have learnt from the session:
“how to reframe my mind when having automatic negative thoughts.” Participant, AIA Vitality (Allied Moving Services) / Sirva
One thing I have learnt from the session:
“To look at a bright side on every bad thing that has happened.” Participant, Woodpecker Asia Tech Pte Ltd
One thing I have learnt from the session:
“Don’t compare with others.” Participant, Boeing
One thing I have learnt from the session:
“The 5 pillars of mental health.” Participant, SMRT
One thing I have learnt from the session:
“That we can use analogy like eating Toblerone chocolate to handle stress. Step by step. Breathing exercise to calm our minds. “ Participant, Career Builder
One thing I have learnt from the session:
“focus on the 9 good things, and forget about the 1 bad thing. “ Participant, DSO National Laboratories
One thing I have learnt from the session:
“Learning to show empathy and how to share empathy.” Participant, Resource Speakers Toastmasters Club (Professional Speaker Series)
One thing I have learnt from the session:
“Projecting the right body language is key in showing our emotional support non verbally to the other person.” Participant, Singapore Airlines
One thing I have learnt from the session:
“Be thankful for the little things.” Participant, AIA Vitality (Allied Moving Services) / Sirva
One thing I have learnt from the session:
“Dont be too harsh on myself. Take things at one step.” Participant, Clearstream Banking
One thing I have learnt from the session:
“Take breaks and breathing technique.” Participant, Xilinx
Participant, Vanguard International Semiconductor Corporation
One thing I have learnt from the session:
“To understand about ourself and how to be empathy to show gratitude.” Participant, The Body Shop
One thing I have learnt from the session:
“Being physically and emotionally present when someone is sad. Don’t have to say something when person is sad. Just be there.” Participant, KH Roberts Pte Ltd
One thing I have learnt from the session:
“Ways to identify stress .” Participant, Career Builder
Participant, 8M Real Estate
One thing I have learnt from the session:
“Good takeaway – “Hope”.” Participant, Career Builder
Participant, KH Roberts Pte Ltd
One thing I have learnt from the session:
“Gratitude journal!! Gonna try it next week with my family. :).” Participant, ServiceSource International Singapore Pte Ltd
One thing I have learnt from the session:
“It is easier to control responses than the situation.” Participant, ARA Management
One thing I have learnt from the session:
“Beneath difficult people, there is much hurt hidden. Do not focus on the people, but focus on the problem.” Participant, City Harvest Church
One thing I have learnt from the session:
“Feeling better about myself .” Participant, Career Builder
One thing I have learnt from the session:
“My thought pattern.” Participant, KH Roberts Pte Ltd
One thing I have learnt from the session:
“Gratitude makes you happy.” Participant, DNV GL
One thing I have learnt from the session:
“Hearing vs listening.” Participant, Singapore Institute of Technology
One thing I have learnt from the session:
“It is important to be emotionally engaged in a work setting as well.” Participant, Sony Singapore
One thing I have learnt from the session:
“That being grateful takes only a few minutes a day but the impacts are lasting!” Participant, ServiceSource International Singapore Pte Ltd
One thing I have learnt from the session:
“How to better respond when we encounter the various types of difficult people .” Participant, City Harvest Church
One thing I have learnt from the session:
“Enjoy every moment in life!” Participant, Direct Asia
One thing I have learnt from the session:
“Stress is not necessary is bad.” Participant, Aesop Singapore
Participant, AIA Vitality
One thing I have learnt from the session:
“Identify feelings – self awareness.” Participant, MSIG
One thing I have learnt from the session:
“Self care is very important.” Participant, Hitachi
One thing I have learnt from the session:
“Mirroring, matching, show interest.” Participant, Sony Singapore
One thing I have learnt from the session:
“Gratitude is a key component of happiness.” Participant, Surbana Jurong Private Limited
“Great speaker, very good in engaging participants and explains everything in laymans term which is very much helpful for everyone to understand easily”
One thing I have learnt from the session:
“Everyone’s feelings, worries, ideas is valid. Self care is very important. “
Participant, Carl Zeiss Pte LtdOne thing I have learnt from the session:
“How to better manage your emotions.” Participant, AIA Vitality
One thing I have learnt from the session:
“Feeling better about myself.” Participant, Career Builder
One thing I have learnt from the session:
“Self regulation – learning to control and divert my negative thoughts to positive actions.” Participant, Kaplan Higher Education
One thing I have learnt from the session:
“Don’t look at the 1 thing that went bad, but savour the 9 things that went well.” Participant, Helix Leisure
One thing I have learnt from the session:
“Empathy – listening to understand, not just to reply.” Participant, Sony Singapore
One thing I have learnt from the session:
“Empathy – don’t be too judgmental.” Participant, Kaplan Higher Education
One thing I have learnt from the session:
“Communication goes beyond mere words.” Participant, Sony Singapore
(“I liked the trainer’s presentation. Today’s course was very meaningful. I have learnt how to think from others’ perspectives. Thanks!”) Participant, Acer Computer (S) Pte Ltd
(“I learnt about how to control my own emotions in order to effectively interact with difficult people.”) Participant, Acer Computer (S) Pte Ltd
One thing I have learnt from the session:
“That I can also be a counsellor for a friend/ family in need.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“To be more mindful of my expressions, tone and body language when someone comes to me for help emotionally.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“Listening is very important in counselling session.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“The importance of believing in oneself.” Participant, Temasek Junior College
One thing I have learnt from the session:
“How to think in a different way and not be so negative.” Participant, Temasek Junior College
During: Fun and interesting while it was educational at the same time.
After: Happy.
Most significant activity: Transforming negative thoughts to positive thoughts.” Participant, Temasek Junior College
One thing I have learnt from the session:
“To change your negative thoughts. Neutralize it. Don’t judge.” Participant, Singapore Police Force
One thing I have learnt from the session:
“Neutralizing negative thoughts.” Participant, Singapore Police Force
One thing I have learnt from the session:
“Being aware of stressors so as to be able to tame it.” Participant, Pacific Life Re
One thing I have learnt from the session:
“I will try to apply the 4 principles when handling my ‘difficult’ clients. I will try to understand people better.” Participant, Pergas
One thing I have learnt from the session:
“To separate problems from the person.” Participant, Pergas
One thing I have learnt from the session:
“To address the problem, not the person”. Participant, Pergas
One thing I have learnt from the session:
“Use the ‘I’ language.” Participant, Pergas
One thing I have learnt from the session:
“C.A.R.E. principles and not to assume too fast.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“Learn to pause and think before reacting/ responding. Life is short!” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“I may be somebody else’s difficult person.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“Be calm and respect the other person even if they are being difficult.” Participant, Acer Computer (S) Pte Ltd
One thing I have learnt from the session:
“The Happy Box is a tangible way to remind myself of the great stuff!” Participant, Introverts Network Asia
One thing I have learnt from the session:
“Negative thoughts come naturally to many people. Be aware and alert.” Participant, Introverts Network Asia
Notwithstanding the sessions were short, but after lunch, it is often challenging for anyone to stay awake. Somehow, Joy is able to make the “somewhat” dry topics more interesting. Her cheerful and lively delivery really rubbed onto the participants and her way of engaging the participants rendered the talks far more enjoyable, impactful and memorable.
I am definitely looking forward to the next lunch-time by Joy Hou.” Bryan Low, Agricultural Bank of China
One thing I have learnt from the session:
“Self regulation – learning to control and divert my negative thoughts to positive actions.” Participant, Kaplan Higher Education
One thing I have learnt from the session:
“Empathy – don’t be too judgmental.” Participant, Kaplan Higher Education
One thing I have learnt from the session:
“Learning to embrace the past/ mistakes.” Participant, Temasek Junior College
One thing I have learnt from the session:
“The thing I learnt is to reassess every conversation first to understand the actual ‘problem’.” Participant, Acer Computer (S) Pte Ltd
(“I liked the trainer’s presentation. Today’s course was very meaningful. I have learnt how to think from others’ perspectives. Thanks!”) Participant, Acer Computer (S) Pte Ltd
(“I learnt about how to control my own emotions in order to effectively interact with difficult people.”) Participant, Acer Computer (S) Pte Ltd
One thing I have learnt from the session:
“That I can also be a counsellor for a friend/ family in need.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“To be more mindful of my expressions, tone and body language when someone comes to me for help emotionally.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“Listening is very important in counselling session.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“The importance of believing in oneself.” Participant, Temasek Junior College
One thing I have learnt from the session:
“How to think in a different way and not be so negative.” Participant, Temasek Junior College
During: Fun and interesting while it was educational at the same time.
After: Happy.
Most significant activity: Transforming negative thoughts to positive thoughts.” Participant, Temasek Junior College
One thing I have learnt from the session:
“To change your negative thoughts. Neutralize it. Don’t judge.” Participant, Singapore Police Force
One thing I have learnt from the session:
“Neutralizing negative thoughts.” Participant, Singapore Police Force
One thing I have learnt from the session:
“Being aware of stressors so as to be able to tame it.” Participant, Pacific Life Re
One thing I have learnt from the session:
“I will try to apply the 4 principles when handling my ‘difficult’ clients. I will try to understand people better.” Participant, Pergas
One thing I have learnt from the session:
“To separate problems from the person.” Participant, Pergas
One thing I have learnt from the session:
“To address the problem, not the person”. Participant, Pergas
One thing I have learnt from the session:
“Use the ‘I’ language.” Participant, Pergas
One thing I have learnt from the session:
“C.A.R.E. principles and not to assume too fast.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“Learn to pause and think before reacting/ responding. Life is short!” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“I may be somebody else’s difficult person.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“Be calm and respect the other person even if they are being difficult.” Participant, Acer Computer (S) Pte Ltd
One thing I have learnt from the session:
“The Happy Box is a tangible way to remind myself of the great stuff!” Participant, Introverts Network Asia
One thing I have learnt from the session:
“Negative thoughts come naturally to many people. Be aware and alert.” Participant, Introverts Network Asia
Notwithstanding the sessions were short, but after lunch, it is often challenging for anyone to stay awake. Somehow, Joy is able to make the “somewhat” dry topics more interesting. Her cheerful and lively delivery really rubbed onto the participants and her way of engaging the participants rendered the talks far more enjoyable, impactful and memorable.
I am definitely looking forward to the next lunch-time by Joy Hou.” Bryan Low, Agricultural Bank of China
One thing I have learnt from the session:
“Self regulation – learning to control and divert my negative thoughts to positive actions.” Participant, Kaplan Higher Education
One thing I have learnt from the session:
“Empathy – don’t be too judgmental.” Participant, Kaplan Higher Education
One thing I have learnt from the session:
“The thing I learnt is to reassess every conversation first to understand the actual ‘problem’.” Participant, Acer Computer (S) Pte Ltd
(“I liked the trainer’s presentation. Today’s course was very meaningful. I have learnt how to think from others’ perspectives. Thanks!”) Participant, Acer Computer (S) Pte Ltd
(“I learnt about how to control my own emotions in order to effectively interact with difficult people.”) Participant, Acer Computer (S) Pte Ltd
One thing I have learnt from the session:
“That I can also be a counsellor for a friend/ family in need.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“To be more mindful of my expressions, tone and body language when someone comes to me for help emotionally.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“Listening is very important in counselling session.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“The importance of believing in oneself.” Participant, Temasek Junior College
One thing I have learnt from the session:
“How to think in a different way and not be so negative.” Participant, Temasek Junior College
During: Fun and interesting while it was educational at the same time.
After: Happy.
Most significant activity: Transforming negative thoughts to positive thoughts.” Participant, Temasek Junior College
One thing I have learnt from the session:
“To change your negative thoughts. Neutralize it. Don’t judge.” Participant, Singapore Police Force
One thing I have learnt from the session:
“Neutralizing negative thoughts.” Participant, Singapore Police Force
One thing I have learnt from the session:
“Being aware of stressors so as to be able to tame it.” Participant, Pacific Life Re
One thing I have learnt from the session:
“I will try to apply the 4 principles when handling my ‘difficult’ clients. I will try to understand people better.” Participant, Pergas
One thing I have learnt from the session:
“To separate problems from the person.” Participant, Pergas
One thing I have learnt from the session:
“To address the problem, not the person”. Participant, Pergas
One thing I have learnt from the session:
“Use the ‘I’ language.” Participant, Pergas
One thing I have learnt from the session:
“C.A.R.E. principles and not to assume too fast.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“Learn to pause and think before reacting/ responding. Life is short!” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“I may be somebody else’s difficult person.” Participant, First Abu Dhabi Bank
One thing I have learnt from the session:
“Be calm and respect the other person even if they are being difficult.” Participant, Acer Computer (S) Pte Ltd
One thing I have learnt from the session:
“The Happy Box is a tangible way to remind myself of the great stuff!” Participant, Introverts Network Asia
One thing I have learnt from the session:
“Negative thoughts come naturally to many people. Be aware and alert.” Participant, Introverts Network Asia