Testimonials

It gives us satisfaction to know that we have made a positive impact on people.

See what some participants have to say about programmes conducted by Joy:

“Joy is a very friendly, cheerful, enthusiastic, engaging and energetic speaker. She is obviously very well versed in her areas of training.

Notwithstanding the sessions were short, but after lunch, it is often challenging for anyone to stay awake. Somehow, Joy is able to make the “somewhat” dry topics more interesting. Her cheerful and lively delivery really rubbed onto the participants and her way of engaging the participants rendered the talks far more enjoyable, impactful and memorable.

I am definitely looking forward to the next lunch-time by Joy Hou.”

Bryan Low, Agricultural Bank of China

Attended the “Emotional Intelligence” and "Understanding Anxiety Disorders" programmes

“I tuned in to Joy’s session yesterday and really enjoyed it.  She has such a warm personality that draws listeners in and I even saw a comment from one of our members that it was the best AIA webinar she has attended.  Please convey our appreciation to Joy!” 

Participant, AIA Vitality

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools ” programme (virtual session)

“I’m so glad i signed up the webinar. Thanks for the presentation and advice. I’ll try to implement those for stress management.”

One thing I have learnt from the session:   

“Pillars of self-care (& JOMO).”

Participant, AIA Vitality

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools ” programme (virtual session)

“This was a very good webinar. I liked the engagement and I liked the live interaction between the presenter and the audience in particular. The material was given in an easy-to-relate-to way and clear actionable outcomes.”

One thing I have learnt from the session:   

“I will try using the gratitude notebook.”

Participant, AIA Vitality

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools ” programme (virtual session)

“The speaker, Joy, is very warm and friendly. She makes the session interesting and enaging.”

One thing I have learnt from the session:   

“Learn what not to say and what to say when someone confides in us.”

Participant, Singapore Airlines

Attended the “Providing Effective Support: Helping Skills 101" programme (virtual session)

“The course was very engaging and inspiring! Thank you for your sharing your knowledge and time.”

One thing I have learnt from the session:   

“The gratitude journal which I would definitely start doing :).”

Participant, Dyson

Attended the “Keys to Happiness" programme (virtual session)

“Very informative and timely reminders on what can we do to make this a better world.”

One thing I have learnt from the session:   

Always show empathy first and listen openly.

Participant, Singapore Airlines

Attended the “Providing Effective Support: Helping Skills 101" programme (virtual session)

“Really great session- just the right pace, with lots of examples and fun graphics. Really enjoyed the poll as well!”

One thing I have learnt from the session:   

“To recognise my stress triggers and physical symptoms.”

Participant, Woodpecker Asia Tech Pte Ltd

Attended the “Rising Above Stress” programme (virtual session)

“Awesome trainer. Thank you so much for the very informative & helpful session.”

One thing I have learnt from the session:   

“The importance of formulating a self-care routine.”

Participant, Deloitte

Attended the “Promoting Peace while Working<br /> from Home: Developing Skills to Build Relationships and Manage Conflicts<br /> during Covid-19 Crisis<br /> " programme (virtual session)

“Very interactive, engaging, helpful session!.”

One thing I have learnt from the session:   

“Hold on, pain ends – HOPE.”

Participant, TUI Destination Experiences

Attended the “Rising Above Stress" programme (virtual session)

“Thank you for the BEST session I’ve had. Thank you for being soothing, calming, and explaining things well.”

One thing I have learnt from the session:   

“I need to learn to say no, sometimes I need to choose myself.”

Participant, Sirva

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools" programme (virtual session)

“it’s a really helpful short and sweet programme while we are coop up at home these few months ..while some of us might not realise the toll of these lockdown and pandemic have affected our feelings and mental strength it’s good to know how to provide empathetic ears to people around us.”

One thing I have learnt from the session:   

“People deal with things differently so to be more emphatic towards everyone from all walks of life .”

Participant, Singapore Airlines

Attended the “Providing Effective Support: Helping Skills 101" programme (virtual session)

“Like the cheerful tone and caring + patient demeanour of Joy. She lives up to her name.”

One thing I have learnt from the session:   

“To Listen is to have ears, eyes, heart and undivided attention.”

Participant, Deloitte

Attended the “Promoting Peace while Working<br /> from Home: Developing Skills to Build Relationships and Manage Conflicts<br /> during Covid-19 Crisis<br /> " programme (virtual session)

“Very energetic and engaging session.”

One thing I have learnt from the session:   

“How to be happy and find ways to be happy.”

Participant, Boeing

Attended the “Keys to Happiness" programme (virtual session)

“Ms Joy is so pleasant, warm & patient, and created an atmosphere that was easy for everyone to participate.”

One thing I have learnt from the session:   

“Ways to show empathy. Recommended & not recommended words & things to say & do..”

Participant, Singapore Airlines

Attended the “Providing Effective Support: Helping Skills 101" programme (virtual session)

“I’m happy with this talk with you, you were careful, sensitive and you gave us some sort of fresh outlooks. “

One thing I have learnt from the session:   

“Self-care is not selfish.”

Participant, AIA Vitality (Allied Moving Services) / Sirva

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools" programme (virtual session)

“Very good trainer, has a good aptitude and was able to go in-depth into some of the issues which we normally don’t have the platform to discuss.”

One thing I have learnt from the session:   

“To love yourself first.”

Participant, Singapore Tourism Board

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools" programme (virtual session)

“Joy did a great job discussing how we can understand ourselves and our emotions. and for emphasizing the importance of self-care.”

One thing I have learnt from the session:   

“how to reframe my mind when having automatic negative thoughts.”

Participant, AIA Vitality (Allied Moving Services) / Sirva

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools" programme (virtual session)

“Great speaker with soothing voice. Felt so calm and positive after the session!” 

One thing I have learnt from the session:   

“To look at a bright side on every bad thing that has happened.”

Participant, Woodpecker Asia Tech Pte Ltd

Attended the “Rising Above Stress” programme (virtual session)

“The presentation was done very well, simple to understand and make sense.”

One thing I have learnt from the session:   

“Don’t compare with others.”

Participant, Boeing

Attended the “Keys to Happiness” programme (virtual session)

“The session was very insightful with good tips on how to keep up with our mental well-being. The facilitator was also very engaging, with relatable personal stories on each pillar of mental well-being. Joy also seems to be a very positive person, a great personality to deliver this topic.”

One thing I have learnt from the session:   

“The 5 pillars of mental health.”

Participant, SMRT

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools ” programme (virtual session)

“Very comfortable with her guidance and presentation.”

One thing I have learnt from the session:   

“That we can use analogy like eating Toblerone chocolate to handle stress. Step by step. Breathing exercise to calm our minds. “

Participant, Career Builder

Attended the “Effective Stress Management for a Happy Work-Life Balance” programme (virtual session)

“a very informative session, learnt a lot from the speaker.”

One thing I have learnt from the session:   

“focus on the 9 good things, and forget about the 1 bad thing. “

Participant, DSO National Laboratories

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools” programme (virtual session)

“Thanks for showing empathy to all of us. I like your session in that it was conducted is a very calm and soothing manner. I learned much. Now I know why you are a psychologist.”

One thing I have learnt from the session:   

“Learning to show empathy and how to share empathy.”

Participant, Resource Speakers Toastmasters Club (Professional Speaker Series)

Attended the “Empathy: A Key Ingredient in Positive Relationships” programme (virtual session)

“Very interactive and creates more awareness on how to empathize with others in times of difficulties.”

One thing I have learnt from the session:   

“Projecting the right body language is key in showing our emotional support non verbally to the other person.”

Participant, Singapore Airlines

Attended the “Providing Effective Support: Helping Skills 101" programme (virtual session)

“Very engaging and knows what she’s talking about. Very helpful especially for those feeling down during the pandemic.”

One thing I have learnt from the session:   

“Be thankful for the little things.”

Participant, AIA Vitality (Allied Moving Services) / Sirva

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools" programme (virtual session)

“This talk helps as a reminder to myself that nobody is perfect and things may not goes smoothly as what we planned. Just do your best and do not take other people’s feedback negatively. Be brave to say NO if the responsibility is too huge for me to take on.”

One thing I have learnt from the session:   

“Dont be too harsh on myself. Take things at one step.”

Participant, Clearstream Banking

Attended the “Rising Above Stress" programme (virtual session)

“Very good session , useful specially during COVID situation.”

One thing I have learnt from the session:   

“Take breaks and breathing technique.”

Participant, Xilinx

Attended the “Rising Above Stress" programme (virtual session)

“Good presenter. Enjoyed the presentation and learnt quite a few tips for managing stress.”

Participant, Vanguard International Semiconductor Corporation

Attended the “Rising Above Stress" programme (virtual session)

“Great interaction, you got a very calm voice but very engaging..something to learn for me. thank you.”

One thing I have learnt from the session:   

“To understand about ourself and how to be empathy to show gratitude.”

Participant, The Body Shop

Attended the “Keys to Happiness" programme (virtual session)

“Joy is a wondeful speaker.  Thanks for coming over to give this awesome workshop.”

One thing I have learnt from the session:   

“Being physically and emotionally present when someone is sad.  Don’t have to say something when person is sad.  Just be there.”

Participant, KH Roberts Pte Ltd

Attended the “Communication Works! Developing Skills to Build Bridges and Relationships" programme (in-person session)

“Great session, joy is very people-oriented!”

One thing I have learnt from the session:   

“Ways to identify stress .”

Participant, Career Builder

Attended the “Effective Stress Management for a Happy Work-Life Balance" programme (virtual session)

“Very clear and concise sharing of information.”

Participant, 8M Real Estate

Attended the “Mental Health First Aid: Understanding and Managing Anxiety" programme (virtual session)

“Thanks for making this session so engaging and informative.”

One thing I have learnt from the session:   

“Good takeaway – “Hope”.”

Participant, Career Builder

Attended the “Effective Stress Management for a Happy Work-Life Balance" programme (virtual session)

“Another awesome session from Joy!”

Participant, KH Roberts Pte Ltd

Attended the “Looking Beneath the Anger Iceberg" programme (in-person session)

“Very clear and insightful! Thank you for the inspiring and motivational talk! 🙂 “

One thing I have learnt from the session:   

“Gratitude journal!! Gonna try it next week with my family. :).”

Participant, ServiceSource International Singapore Pte Ltd

Attended the “Keys to Happiness" programme (virtual session)

“Thank you Joy for the wonderful tips on managing stress. 🙂 “

One thing I have learnt from the session:   

“It is easier to control responses than the situation.”

Participant, ARA Management

Attended the “Rising Above Stress" programme (virtual session)

“Joy is very interactive, and always speak with a smile. Very encouraging. Deep insight of difficult people. “

One thing I have learnt from the session:   

“Beneath difficult people, there is much hurt hidden. Do not focus on the people, but focus on the problem.”

Participant, City Harvest Church

Attended the “Connecting with "Difficult" People, Is it Possible? " programme (virtual session)

“This session is like an appetizer for the mind, body and soul.”

Participant, The Body Shop

Attended the “Keys to Happiness" programme (virtual session)

“Very engaging & inspiring session! Thank you Joy 🙂.”

One thing I have learnt from the session:   

“Feeling better about myself .”

Participant, Career Builder

Attended the “Effective Stress Management for a Happy Work-Life Balance" programme (virtual session)

“Joy is very engaging! The talk is defintely relevant 🙂 ” 

One thing I have learnt from the session:   

“My thought pattern.”

Participant, KH Roberts Pte Ltd

Attended the “Looking Beneath the Anger Iceberg" programme (in-person session)

“V useful and enjoyable lunchtime talk.”

One thing I have learnt from the session:   

“Gratitude makes you happy.”

Participant, DNV GL

Attended the “Keys to Happiness" programme (virtual session)

“Very useful session to reiterate on the need of active listening.”

One thing I have learnt from the session:   

“Hearing vs listening.”

Participant, Singapore Institute of Technology

Attended the “Communication Works! Developing Skills to Build Bridges and Relationships" programme (in-person session)

“Joy was extremely engaging and captivating.  Great in disseminating the topics.”

One thing I have learnt from the session:   

“It is important to be emotionally engaged in a work setting as well.”

Participant, Sony Singapore

Attended the “Enhancing Personal Mastery: How to Talk so People Will Listen and How to Listen so People Will Talk" programme (in-person session)

“Awesome and positive energy!

One thing I have learnt from the session:   

“That being grateful takes only a few minutes a day but the impacts are lasting!”

Participant, ServiceSource International Singapore Pte Ltd

Attended the “Keys to Happiness" programme (virtual session)

“The workshop is very useful and insightful. Great tips on understanding difficult people and how to respond to them.

One thing I have learnt from the session:   

“How to better respond when we encounter the various types of difficult people .”

Participant, City Harvest Church

Attended the “Connecting with "Difficult" People, Is it Possible?" programme (virtual session)

“I like that Joy connects with the audience very well.”

One thing I have learnt from the session:   

“Enjoy every moment in life!”

Participant, Direct Asia

Attended the “Rising Above Stress" programme (virtual session)

“I like Joy voice tone and friendly face, so calm to see her😊”

One thing I have learnt from the session:   

“Stress is not necessary is bad.”

Participant, Aesop Singapore

Attended the “Rising Above Stress" programme (virtual session)

“The talk is good, please give more talks.”

Participant, AIA Vitality

Attended the “Promoting Peace while Working<br /> from Home: Developing Skills to Build Relationships and Manage Conflicts<br /> during Covid-19 Crisis " programme (virtual session)

“Useful tips on how to relieve stress. Engaging and interactive.”

One thing I have learnt from the session:   

“Identify feelings – self awareness.”

Participant, MSIG

Attended the “Rising Above Stress" programme (virtual session)

“I wish we could have had a face to face session. Nevertheless I am happy to attend this virtual session. It was really refreshing.”

One thing I have learnt from the session:   

“Self care is very important.”

Participant, Hitachi

Attended the “Pillars of Self-Care: Mental Wellbeing Coping Tools" programme (virtual session)

“Joy is engaging and energetic.  Matching with the group we have.  Knows when to stop asking for response and when to continue.”

One thing I have learnt from the session:   

“Mirroring, matching, show interest.”

Participant, Sony Singapore

Attended the “Enhancing Personal Mastery: How to Talk so People Will Listen and How to Listen so People Will Talk" programme (in-person session)

“Good session and very timely with WFH/ COVID.”

One thing I have learnt from the session:   

“Gratitude is a key component of happiness.”

Participant, Surbana Jurong Private Limited

Attended the “Keys to Happiness" programme (virtual session)

“Engaging, Friendly and Knowledgable.”

One thing I have learnt from the session:   

“How to better manage your emotions.”

Participant, AIA Vitality

Attended the “Promoting Peace while Working from Home: Developing Skills to Build Relationships and Manage Conflicts during Covid-19 Crisis" programme (virtual session)

“Very engaging & inspiring session! Thank you Joy :).”

One thing I have learnt from the session:   

“Feeling better about myself.”

Participant, Career Builder

Attended the “Effective Stress Management for a Happy Work-Life Balance " programme (virtual session)

“At first I was ashamed for not doing well in the past but gradually, I learned how to be more confident in myself and my current situation.  Thank you Joy for sharing with us your story, it really helps to know that there are others out there feeling the same feeling as me.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Good speaker who has shown great tips on how to handle our Emotional Intelligence on a daily and life time learning.”

One thing I have learnt from the session:   

“Self regulation – learning to control and divert my negative thoughts to positive actions.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

Opens my mind to many other ways to manage stress and negativity.”

One thing I have learnt from the session:   

Don’t look at the 1 thing that went bad, but savour the 9 things that went well.”

Participant, Helix Leisure

Attended the “Effective Stress Management for a Happy Work-Life Balance” programme (virtual session)

“The trainer is very motivating to encourage the class to participate.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“Excellent speaker, interesting and fast-paced.  Keeping the interest of class in a fun and interactive manner.”

One thing I have learnt from the session:   

“Empathy – listening to understand, not just to reply.”

Participant, Sony Singapore

Attended the “Enhancing Personal Mastery: How to Talk so People Will Listen and How to Listen so People Will Talk" programme (in-person session)

“A clear and short good explanation on emotional intelligence.”

One thing I have learnt from the session:   

“Empathy – don’t be too judgmental.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“Dear Joy, I really enjoyed your sessions; they were always very enthusiastic and fulfilling to be in.”

One thing I have learnt from the session:   

“Learning to embrace the past/ mistakes.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“The programme has helped me to be more confident, also, how to build up self-esteem and how to look at things from a different perspective.  I’ve enjoyed almost all activities.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“A good talk to make us realise and remind us at times that we’re dealing with humans who have different way of thinking of emotional factors.”

One thing I have learnt from the session:   

“The thing I learnt is to reassess every conversation first to understand the actual ‘problem’.” 

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Very uplifting session!  Refreshing start for the morning.”

One thing I have learnt from the session:   

“Communication goes beyond mere words.” 

Participant, Sony Singapore

Attended the “Enhancing Personal Mastery: How to Talk so People Will Listen and How to Listen so People Will Talk" programme (in-person session)

“我很喜欢老师的讲解,今天上了一堂非常有意义的课。我学会了换位思考。谢谢。“

(“I liked the trainer’s presentation. Today’s course was very meaningful. I have learnt how to think from others’ perspectives. Thanks!”)

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“学到了如何控制自己的情绪与难搞的人交往。”

(“I learnt about how to control my own emotions in order to effectively interact with difficult people.”)

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Very engaging and effectively brought point across with role-playing.”

One thing I have learnt from the session:   

“That I can also be a counsellor for a friend/ family in need.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“It was a very interactive sharing session.”

One thing I have learnt from the session:   

“To be more mindful of my expressions, tone and body language when someone comes to me for help emotionally.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“Joy brings out the topic of counselling in simple, understanding steps and engage participants in activities.  Enjoyable session.”

One thing I have learnt from the session:   

“Listening is very important in counselling session.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“I think that the workshop was nice and also taught me a lot about myself.”

One thing I have learnt from the session:   

“The importance of believing in oneself.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Very engaging and caring facilitator.  Your lessons are quite fun.”

One thing I have learnt from the session:   

“How to think in a different way and not be so negative.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“It was fun and educational.  Was a bit apprehensive but I’m glad I came.  Learnt how to take care of myself before taking care of others.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Before:  A bit awkward and don’t know what to expect. 

During:  Fun and interesting while it was educational at the same time.

After:  Happy.

Most significant activity:  Transforming negative thoughts to positive thoughts.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“I really enjoyed this programme.  I think this programme taught me important lessons that will be crucial to me in future.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Before the workshop started, I thought that this workshop must be very boring.  However, it turns out [to be] quite fun.  The activities with Joy are all quite beneficial.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“An interactive speaker.”

One thing I have learnt from the session:   

“To change your negative thoughts. Neutralize it.  Don’t judge.”

Participant, Singapore Police Force

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Joy is a very friendly and encouraging person.”

One thing I have learnt from the session:   

“Neutralizing negative thoughts.”

Participant, Singapore Police Force

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“A potentially ‘heavy’ topic that was made lighthearted by Joy’s engaging presentation style.”

One thing I have learnt from the session:   

“Being aware of stressors so as to be able to tame it.”

Participant, Pacific Life Re

Attended the “Stress Management” programme

“Interesting and new knowledge that I have acquired from this short workshop.”

One thing I have learnt from the session:   

“I will try to apply the 4 principles when handling my ‘difficult’ clients.  I will try to understand people better.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“The speaker is so positive and the content is very useful.”

One thing I have learnt from the session:   

“To separate problems from the person.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“She has the ability to engage the whole classroom. Her positivity is contagious.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Lots of knowledge gained from the session.”

One thing I have learnt from the session:   

“To address the problem, not the person”.

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Very interactive, able to get participation from all attendees.”

One thing I have learnt from the session:   

“Use the ‘I’ language.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Joy has kept the session enjoyable and definitely interactive and fun session to have her as the speaker.”

One thing I have learnt from the session:   

“C.A.R.E. principles and not to assume too fast.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Engaging and interactive session with a good application of knowledge and sharing session.”

One thing I have learnt from the session:   

“Learn to pause and think before reacting/ responding.  Life is short!”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Very sincere and kind instructor.”

One thing I have learnt from the session:   

“I may be somebody else’s difficult person.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Terrific content and meaningful role plays.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Interactive and well versed in topic.  Well done!”

Participant, Jaguar Land Rover Singapore Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

Really insightful session.  Very helpful.

Participant, Jaguar Land Rover Singapore Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Our speaker is very lively.  Enjoying her workshop very much.”

One thing I have learnt from the session:   

“Be calm and respect the other person even if they are being difficult.”

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Awesome!  You raise the bar as a speaker for the workshop!  Overwhelming content to digest.  Love the thought provoking questions.  Indeed you excel for God’s glory!”

One thing I have learnt from the session:   

“The Happy Box is a tangible way to remind myself of the great stuff!”

Participant, Introverts Network Asia

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Insightful, Informational, Intriguing, Incredible, Intelligent.”

One thing I have learnt from the session:

“Negative thoughts come naturally to many people. Be aware and alert.”

Participant, Introverts Network Asia

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Joy is a very friendly, cheerful, enthusiastic, engaging and energetic speaker. She is obviously very well versed in her areas of training.

Notwithstanding the sessions were short, but after lunch, it is often challenging for anyone to stay awake. Somehow, Joy is able to make the “somewhat” dry topics more interesting. Her cheerful and lively delivery really rubbed onto the participants and her way of engaging the participants rendered the talks far more enjoyable, impactful and memorable.

I am definitely looking forward to the next lunch-time by Joy Hou.”

Bryan Low, Agricultural Bank of China

Attended the “Emotional Intelligence” and "Understanding Anxiety Disorders" programmes

“At first I was ashamed for not doing well in the past but gradually, I learned how to be more confident in myself and my current situation.  Thank you Joy for sharing with us your story, it really helps to know that there are others out there feeling the same feeling as me.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Good speaker who has shown great tips on how to handle our Emotional Intelligence on a daily and life time learning.”

One thing I have learnt from the session:   

“Self regulation – learning to control and divert my negative thoughts to positive actions.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“The trainer is very motivating to encourage the class to participate.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“A clear and short good explanation on emotional intelligence.”

One thing I have learnt from the session:   

“Empathy – don’t be too judgmental.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“Dear Joy, I really enjoyed your sessions; they were always very enthusiastic and fulfilling to be in.”

One thing I have learnt from the session:   

“Learning to embrace the past/ mistakes.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“The programme has helped me to be more confident, also, how to build up self-esteem and how to look at things from a different perspective.  I’ve enjoyed almost all activities.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“A good talk to make us realise and remind us at times that we’re dealing with humans who have different way of thinking of emotional factors.”

One thing I have learnt from the session:   

“The thing I learnt is to reassess every conversation first to understand the actual ‘problem’.” 

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“我很喜欢老师的讲解,今天上了一堂非常有意义的课。我学会了换位思考。谢谢。“

(“I liked the trainer’s presentation. Today’s course was very meaningful. I have learnt how to think from others’ perspectives. Thanks!”)

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“学到了如何控制自己的情绪与难搞的人交往。”

(“I learnt about how to control my own emotions in order to effectively interact with difficult people.”)

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Very engaging and effectively brought point across with role-playing.”

One thing I have learnt from the session:   

“That I can also be a counsellor for a friend/ family in need.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“It was a very interactive sharing session.”

One thing I have learnt from the session:   

“To be more mindful of my expressions, tone and body language when someone comes to me for help emotionally.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“Joy brings out the topic of counselling in simple, understanding steps and engage participants in activities.  Enjoyable session.”

One thing I have learnt from the session:   

“Listening is very important in counselling session.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“I think that the workshop was nice and also taught me a lot about myself.”

One thing I have learnt from the session:   

“The importance of believing in oneself.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Very engaging and caring facilitator.  Your lessons are quite fun.”

One thing I have learnt from the session:   

“How to think in a different way and not be so negative.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“It was fun and educational.  Was a bit apprehensive but I’m glad I came.  Learnt how to take care of myself before taking care of others.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Before:  A bit awkward and don’t know what to expect. 

During:  Fun and interesting while it was educational at the same time.

After:  Happy.

Most significant activity:  Transforming negative thoughts to positive thoughts.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“I really enjoyed this programme.  I think this programme taught me important lessons that will be crucial to me in future.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Before the workshop started, I thought that this workshop must be very boring.  However, it turns out [to be] quite fun.  The activities with Joy are all quite beneficial.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“An interactive speaker.”

One thing I have learnt from the session:   

“To change your negative thoughts. Neutralize it.  Don’t judge.”

Participant, Singapore Police Force

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Joy is a very friendly and encouraging person.”

One thing I have learnt from the session:   

“Neutralizing negative thoughts.”

Participant, Singapore Police Force

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“A potentially ‘heavy’ topic that was made lighthearted by Joy’s engaging presentation style.”

One thing I have learnt from the session:   

“Being aware of stressors so as to be able to tame it.”

Participant, Pacific Life Re

Attended the “Stress Management” programme

“Interesting and new knowledge that I have acquired from this short workshop.”

One thing I have learnt from the session:   

“I will try to apply the 4 principles when handling my ‘difficult’ clients.  I will try to understand people better.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“The speaker is so positive and the content is very useful.”

One thing I have learnt from the session:   

“To separate problems from the person.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“She has the ability to engage the whole classroom. Her positivity is contagious.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Lots of knowledge gained from the session.”

One thing I have learnt from the session:   

“To address the problem, not the person”.

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Very interactive, able to get participation from all attendees.”

One thing I have learnt from the session:   

“Use the ‘I’ language.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Joy has kept the session enjoyable and definitely interactive and fun session to have her as the speaker.”

One thing I have learnt from the session:   

“C.A.R.E. principles and not to assume too fast.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Engaging and interactive session with a good application of knowledge and sharing session.”

One thing I have learnt from the session:   

“Learn to pause and think before reacting/ responding.  Life is short!”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Very sincere and kind instructor.”

One thing I have learnt from the session:   

“I may be somebody else’s difficult person.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Terrific content and meaningful role plays.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Interactive and well versed in topic.  Well done!”

Participant, Jaguar Land Rover Singapore Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

Really insightful session.  Very helpful.

Participant, Jaguar Land Rover Singapore Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Our speaker is very lively.  Enjoying her workshop very much.”

One thing I have learnt from the session:   

“Be calm and respect the other person even if they are being difficult.”

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Awesome!  You raise the bar as a speaker for the workshop!  Overwhelming content to digest.  Love the thought provoking questions.  Indeed you excel for God’s glory!”

One thing I have learnt from the session:   

“The Happy Box is a tangible way to remind myself of the great stuff!”

Participant, Introverts Network Asia

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Insightful, Informational, Intriguing, Incredible, Intelligent.”

One thing I have learnt from the session:

“Negative thoughts come naturally to many people. Be aware and alert.”

Participant, Introverts Network Asia

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Joy is a very friendly, cheerful, enthusiastic, engaging and energetic speaker. She is obviously very well versed in her areas of training.

Notwithstanding the sessions were short, but after lunch, it is often challenging for anyone to stay awake. Somehow, Joy is able to make the “somewhat” dry topics more interesting. Her cheerful and lively delivery really rubbed onto the participants and her way of engaging the participants rendered the talks far more enjoyable, impactful and memorable.

I am definitely looking forward to the next lunch-time by Joy Hou.”

Bryan Low, Agricultural Bank of China

Attended the “Emotional Intelligence” and "Understanding Anxiety Disorders" programmes

“At first I was ashamed for not doing well in the past but gradually, I learned how to be more confident in myself and my current situation.  Thank you Joy for sharing with us your story, it really helps to know that there are others out there feeling the same feeling as me.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Good speaker who has shown great tips on how to handle our Emotional Intelligence on a daily and life time learning.”

One thing I have learnt from the session:   

“Self regulation – learning to control and divert my negative thoughts to positive actions.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“The trainer is very motivating to encourage the class to participate.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“A clear and short good explanation on emotional intelligence.”

One thing I have learnt from the session:   

“Empathy – don’t be too judgmental.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“Dear Joy, I really enjoyed your sessions; they were always very enthusiastic and fulfilling to be in.”

One thing I have learnt from the session:   

“Learning to embrace the past/ mistakes.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“The programme has helped me to be more confident, also, how to build up self-esteem and how to look at things from a different perspective.  I’ve enjoyed almost all activities.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“A good talk to make us realise and remind us at times that we’re dealing with humans who have different way of thinking of emotional factors.”

One thing I have learnt from the session:   

“The thing I learnt is to reassess every conversation first to understand the actual ‘problem’.” 

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“我很喜欢老师的讲解,今天上了一堂非常有意义的课。我学会了换位思考。谢谢。“

(“I liked the trainer’s presentation. Today’s course was very meaningful. I have learnt how to think from others’ perspectives. Thanks!”)

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“学到了如何控制自己的情绪与难搞的人交往。”

(“I learnt about how to control my own emotions in order to effectively interact with difficult people.”)

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Very engaging and effectively brought point across with role-playing.”

One thing I have learnt from the session:   

“That I can also be a counsellor for a friend/ family in need.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“It was a very interactive sharing session.”

One thing I have learnt from the session:   

“To be more mindful of my expressions, tone and body language when someone comes to me for help emotionally.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“Joy brings out the topic of counselling in simple, understanding steps and engage participants in activities.  Enjoyable session.”

One thing I have learnt from the session:   

“Listening is very important in counselling session.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“I think that the workshop was nice and also taught me a lot about myself.”

One thing I have learnt from the session:   

“The importance of believing in oneself.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Very engaging and caring facilitator.  Your lessons are quite fun.”

One thing I have learnt from the session:   

“How to think in a different way and not be so negative.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“It was fun and educational.  Was a bit apprehensive but I’m glad I came.  Learnt how to take care of myself before taking care of others.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Before:  A bit awkward and don’t know what to expect. 

During:  Fun and interesting while it was educational at the same time.

After:  Happy.

Most significant activity:  Transforming negative thoughts to positive thoughts.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“I really enjoyed this programme.  I think this programme taught me important lessons that will be crucial to me in future.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Before the workshop started, I thought that this workshop must be very boring.  However, it turns out [to be] quite fun.  The activities with Joy are all quite beneficial.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“An interactive speaker.”

One thing I have learnt from the session:   

“To change your negative thoughts. Neutralize it.  Don’t judge.”

Participant, Singapore Police Force

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Joy is a very friendly and encouraging person.”

One thing I have learnt from the session:   

“Neutralizing negative thoughts.”

Participant, Singapore Police Force

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“A potentially ‘heavy’ topic that was made lighthearted by Joy’s engaging presentation style.”

One thing I have learnt from the session:   

“Being aware of stressors so as to be able to tame it.”

Participant, Pacific Life Re

Attended the “Stress Management” programme

“Interesting and new knowledge that I have acquired from this short workshop.”

One thing I have learnt from the session:   

“I will try to apply the 4 principles when handling my ‘difficult’ clients.  I will try to understand people better.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“The speaker is so positive and the content is very useful.”

One thing I have learnt from the session:   

“To separate problems from the person.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“She has the ability to engage the whole classroom. Her positivity is contagious.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Lots of knowledge gained from the session.”

One thing I have learnt from the session:   

“To address the problem, not the person”.

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Very interactive, able to get participation from all attendees.”

One thing I have learnt from the session:   

“Use the ‘I’ language.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Joy has kept the session enjoyable and definitely interactive and fun session to have her as the speaker.”

One thing I have learnt from the session:   

“C.A.R.E. principles and not to assume too fast.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships” programme

“Engaging and interactive session with a good application of knowledge and sharing session.”

One thing I have learnt from the session:   

“Learn to pause and think before reacting/ responding.  Life is short!”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships” programme

“Very sincere and kind instructor.”

One thing I have learnt from the session:   

“I may be somebody else’s difficult person.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships” programme

“Terrific content and meaningful role plays.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships” programme

“Interactive and well versed in topic.  Well done!”

Participant, Jaguar Land Rover Singapore Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

Really insightful session.  Very helpful.

Participant, Jaguar Land Rover Singapore Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Our speaker is very lively.  Enjoying her workshop very much.”

One thing I have learnt from the session:   

“Be calm and respect the other person even if they are being difficult.”

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Awesome!  You raise the bar as a speaker for the workshop!  Overwhelming content to digest.  Love the thought provoking questions.  Indeed you excel for God’s glory!”

One thing I have learnt from the session:   

“The Happy Box is a tangible way to remind myself of the great stuff!”

Participant, Introverts Network Asia

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Insightful, Informational, Intriguing, Incredible, Intelligent.”

One thing I have learnt from the session:

“Negative thoughts come naturally to many people. Be aware and alert.”

Participant, Introverts Network Asia

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme