Testimonials

It gives us satisfaction to know that we have made a positive impact on people.

See what some participants have to say about programmes conducted by Joy:

“Joy is a very friendly, cheerful, enthusiastic, engaging and energetic speaker. She is obviously very well versed in her areas of training.

Notwithstanding the sessions were short, but after lunch, it is often challenging for anyone to stay awake. Somehow, Joy is able to make the “somewhat” dry topics more interesting. Her cheerful and lively delivery really rubbed onto the participants and her way of engaging the participants rendered the talks far more enjoyable, impactful and memorable.

I am definitely looking forward to the next lunch-time by Joy Hou.”

Bryan Low, Agricultural Bank of China

Attended the “Emotional Intelligence” and "Understanding Anxiety Disorders" programmes

“At first I was ashamed for not doing well in the past but gradually, I learned how to be more confident in myself and my current situation.  Thank you Joy for sharing with us your story, it really helps to know that there are others out there feeling the same feeling as me.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Good speaker who has shown great tips on how to handle our Emotional Intelligence on a daily and life time learning.”

One thing I have learnt from the session:   

“Self regulation – learning to control and divert my negative thoughts to positive actions.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“The trainer is very motivating to encourage the class to participate.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“A clear and short good explanation on emotional intelligence.”

One thing I have learnt from the session:   

“Empathy – don’t be too judgmental.”

Participant, Kaplan Higher Education

Attended the “Emotional Intelligence: The Key to Personal and Professional Excellence” programme

“Dear Joy, I really enjoyed your sessions; they were always very enthusiastic and fulfilling to be in.”

One thing I have learnt from the session:   

“Learning to embrace the past/ mistakes.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“The programme has helped me to be more confident, also, how to build up self-esteem and how to look at things from a different perspective.  I’ve enjoyed almost all activities.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“A good talk to make us realise and remind us at times that we’re dealing with humans who have different way of thinking of emotional factors.”

One thing I have learnt from the session:   

“The thing I learnt is to reassess every conversation first to understand the actual ‘problem’.” 

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“我很喜欢老师的讲解,今天上了一堂非常有意义的课。我学会了换位思考。谢谢。“

(“I liked the trainer’s presentation. Today’s course was very meaningful. I have learnt how to think from others’ perspectives. Thanks!”)

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“学到了如何控制自己的情绪与难搞的人交往。”

(“I learnt about how to control my own emotions in order to effectively interact with difficult people.”)

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Very engaging and effectively brought point across with role-playing.”

One thing I have learnt from the session:   

“That I can also be a counsellor for a friend/ family in need.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“It was a very interactive sharing session.”

One thing I have learnt from the session:   

“To be more mindful of my expressions, tone and body language when someone comes to me for help emotionally.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“Joy brings out the topic of counselling in simple, understanding steps and engage participants in activities.  Enjoyable session.”

One thing I have learnt from the session:   

“Listening is very important in counselling session.”

Participant, First Abu Dhabi Bank

Attended the “Providing Effective Support: Counselling Skills 101” programme

“I think that the workshop was nice and also taught me a lot about myself.”

One thing I have learnt from the session:   

“The importance of believing in oneself.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Very engaging and caring facilitator.  Your lessons are quite fun.”

One thing I have learnt from the session:   

“How to think in a different way and not be so negative.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“It was fun and educational.  Was a bit apprehensive but I’m glad I came.  Learnt how to take care of myself before taking care of others.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Before:  A bit awkward and don’t know what to expect. 

During:  Fun and interesting while it was educational at the same time.

After:  Happy.

Most significant activity:  Transforming negative thoughts to positive thoughts.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“I really enjoyed this programme.  I think this programme taught me important lessons that will be crucial to me in future.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“Before the workshop started, I thought that this workshop must be very boring.  However, it turns out [to be] quite fun.  The activities with Joy are all quite beneficial.”

Participant, Temasek Junior College

Attended the “Resilience: More Than Conquerors” programme

“An interactive speaker.”

One thing I have learnt from the session:   

“To change your negative thoughts. Neutralize it.  Don’t judge.”

Participant, Singapore Police Force

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Joy is a very friendly and encouraging person.”

One thing I have learnt from the session:   

“Neutralizing negative thoughts.”

Participant, Singapore Police Force

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“A potentially ‘heavy’ topic that was made lighthearted by Joy’s engaging presentation style.”

One thing I have learnt from the session:   

“Being aware of stressors so as to be able to tame it.”

Participant, Pacific Life Re

Attended the “Stress Management” programme

“Interesting and new knowledge that I have acquired from this short workshop.”

One thing I have learnt from the session:   

“I will try to apply the 4 principles when handling my ‘difficult’ clients.  I will try to understand people better.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“The speaker is so positive and the content is very useful.”

One thing I have learnt from the session:   

“To separate problems from the person.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“She has the ability to engage the whole classroom. Her positivity is contagious.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Lots of knowledge gained from the session.”

One thing I have learnt from the session:   

“To address the problem, not the person”.

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Very interactive, able to get participation from all attendees.”

One thing I have learnt from the session:   

“Use the ‘I’ language.”

Participant, Pergas

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Joy has kept the session enjoyable and definitely interactive and fun session to have her as the speaker.”

One thing I have learnt from the session:   

“C.A.R.E. principles and not to assume too fast.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Engaging and interactive session with a good application of knowledge and sharing session.”

One thing I have learnt from the session:   

“Learn to pause and think before reacting/ responding.  Life is short!”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Very sincere and kind instructor.”

One thing I have learnt from the session:   

“I may be somebody else’s difficult person.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Terrific content and meaningful role plays.”

Participant, First Abu Dhabi Bank

Attended the “Managing Successful Relationships?” programme

“Interactive and well versed in topic.  Well done!”

Participant, Jaguar Land Rover Singapore Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

Really insightful session.  Very helpful.

Participant, Jaguar Land Rover Singapore Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Our speaker is very lively.  Enjoying her workshop very much.”

One thing I have learnt from the session:   

“Be calm and respect the other person even if they are being difficult.”

Participant, Acer Computer (S) Pte Ltd

Attended the “Connecting with 'Difficult' People: Is it Possible?” programme

“Awesome!  You raise the bar as a speaker for the workshop!  Overwhelming content to digest.  Love the thought provoking questions.  Indeed you excel for God’s glory!”

One thing I have learnt from the session:   

“The Happy Box is a tangible way to remind myself of the great stuff!”

Participant, Introverts Network Asia

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme

“Insightful, Informational, Intriguing, Incredible, Intelligent.”

One thing I have learnt from the session:

“Negative thoughts come naturally to many people. Be aware and alert.”

Participant, Introverts Network Asia

Attended the “Transforming Your Inner Critic Into Your Inner Cheerleader” programme