About Us

EmpathyWorks Psychological Wellness is committed to promoting psychological wellness of individuals. Established in April 2014, we believe that each person has an inherent unique value, and is worthy of being regarded with compassion, authenticity, respect and empathy. In addition to counselling services for individuals, we also conduct mental health-related workshops and talks for schools, companies, social organizations and other groups. Through these services, we seek to empower each individual emotionally, as well as increase awareness about mental and emotional health.

Our C.A.R.E. Values


Having a desire to alleviate or reduce the suffering of another.


A state of being genuine and congruent.


Holding each person in positive regard, irrespective of personal differences


The ability to share and understand another person’s feelings and emotions

Our Founder/ Psychologist 

Joy Hou

  • MA (Applied Psychology) (NTU-NIE)
  • BSc (Psychology) (University of Southern Queensland), BSc with Dip Ed (NTU-NIE)
  • Registered Psychologist (Singapore), Full Member (S’pore Psychological Society)
  • Principal Psychologist, EmpathyWorks Psychological Wellness
    Associate Trainer, Performance Leadership Pte Ltd
  • Adjunct Lecturer, The School of Positive Psychology, Arium School of Arts and Sciences, and the ACC Institute of Human Services.

Joy Hou is a Registered Psychologist and a Full Member of the Singapore Psychological Society. She takes a special interest in the mental and emotional well-being of individuals. Her work experience includes providing counselling services for individuals who seek emotional and psychological support. She has worked in both clinical as well as non-clinical settings, including schools, voluntary welfare organizations and the Institute of Mental Health. In addition, Joy also currently conducts mental health-related talks and workshops in schools, and corporate and community organizations.

As a registered school instructor with the Ministry of Education, Joy has conducted several school assembly talks under the Health Promotion Board’s COPES programme, which aimed to help secondary school students to better manage their negative emotions.

Joy’s strength as a counsellor and facilitator is in her ability to quickly build rapport with individuals with her warmth and enthusiasm. Her passion in sharing with others is shown in her initial work as an NIE-trained teacher. Today, she shares her knowledge through corporate workshops and workplace health programmes, as well as in her capacity as an adjunct lecturer in The School of Positive Psychology, Arium School of Arts and Sciences, and at the ACC Institute of Human Services.

Joy holds a Master of Arts (Applied Psychology) from NTU and had been conferred a Bachelor of Science with Diploma in Education from NIE, NTU. She also has a Bachelor of Science (Psychology) from the University of Southern Queensland, where she received the Dean’s Commendation for Outstanding Achievement. A Certified Behavioural Consultant in the DISC profiling system, Joy has also attained a NLP Practitioner Certification from the American Board of Neuro-Linguistic Programming.